Carolyn Bodley - Legal Verbatim Transcriptionist of Audio, Video & Digital Files

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blog entries are strictly the opinion of Carolyn Bodley and may not reflect the opinion of others

(to see archived blog entries, click on the links to the right of the top blog)

Some photos are compressed or removed in archived blog postings, leaving only a description of the photo. The blog postings remain complete and unchanged.

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Thursday, January 31, 2013

BLOG - To toot or not ...
toot.jpgWhen does tooting your own horn become arrogant and offensive to others?

There is a certain individual on a certain forum I frequent that is absolutely driving me crazy. It doesn't matter what is said, she knows them, she's done it, she's been there -- heck, she doesn't even to wait for someone to post, she comes up with her own tooting -- eat your heart out; this is what I've accomplished today; this is how good I am; no one is as good as me; this is how much money I've made this week, this month, this year; GAG, GAG, GAG. No one cares !!!

I was raised that I'm just as good as anyone else, but don't get too full of myself, because if I do, someone will come along and knock me down a peg or two--and justly so. As I've gotten older, and from the experience I've gained with age, I have learned:

1. The smart people are not the ones with their nose constantly stuck in a book -- the smart people are the ones that possess common sense -- no book will teach you common sense -- you've either got it, or you don't -- and if you don't, I feel sorry for you.

2. The rich and wealthy people don't have to brag by telling you how much money they have. If someone is constantly flaunting their wealth, they usually don't have any.

3. The world is not about "I" "I" "I" or "look at me" "look at me" "look at me" -- sit back and wait for someone to ask you a question, and then simply answer the question -- don't go dwelling into a two-hour conversation about Y-O-U, especially to complete strangers. Personal friends will put up with you for a while -- a short while -- and they will have had their fill of Y-O-U.

If you are good at what you do, people will recognize that, all on their own -- don't shove it down their throat and make them gag on it.
[end of blog]
1:14 pm mst 

Saturday, January 26, 2013

BLOG - What are we all, 10 years old ...
seehearspeak.jpgThere is a very popular notary forum, that I admit, eight or so years ago, I was a very active participant. As I think back today, it isn't really something that I'm all that proud of -- not because I was active, but because I allowed myself to be a part of the clique.

I am so fortunate that I allowed myself to break away from the clique -- I'm sure that the clique and their followers would say that I was exiled. The reason I broke away is not that important, but I can say, that members, who I thought had become friends, weren't really. True friends would have contacted me as to why my sudden disappearance -- was I okay? -- what happened? -- but not one did.

The clique actually bullies people -- just like back on the school playground. They hope that the person will just disappear, although if one stands up to them, it is just like a country "party-line phone" -- 'cover my back in post such and such.'

I still read the posts, although I seldom post myself, because if you overlook the bullying, it can be a pretty good source of informative information. The most recent victim appeared a couple of weeks ago. She was young -- possibly, the old-timers were offended by this, I don't know. She had a wealth of information to bring to the table. I think I would have liked knowing her. Although, I'm probably one of the few that will say that publicly. The attacks on her reminded me of a jealous teenage girl thinking that some other girl was out to get her boyfriend.

If age has taught me nothing else, attacking and dissecting someone/chewing them up and spitting them out -- especially, someone you don't even know, is simply not worth it.
[end of blog]
11:23 am mst 

Monday, January 7, 2013

BLOG - The blame game
blame.jpgA Baldwin County, Alabama jury has returned a 140 million wrongful death verdict against Thomas Hospital and its outsourced medical transcription company in Mumbai, India and New Delhi, India.

The woman's death was a result of a transcription error which was due to a fatal medication dosage.

The woman had been discharged from the hospital on March 18, 2008. Unbeknownst to her treating physician, the Discharge Summary that he dictated was offshore outsourced by the hospital. The transcript contained three critical errors including an insulin dosage, which was typed incorrectly as 80 units rather than eight (10 times the prescribed dose). Shortly after her discharge from the hospital into a rehab center, she was given the fatal dose causing irreparable brain injury that resulted in cardiopulmonary arrest. She never regained consciousness and died on March 27, 2008.

Beginning in 2007, the hospital authorized a U.S. based outsource transcription vendor to use overseas transcriptionists in India in order to SAVE TWO CENTS PER LINE !!!

So, who is to blame? First off, shame on the hospital for saving two cents per line by outsourcing to the U.S. company who sent the medical reports to India. Shame on the U.S. based company that actually sent the medical records to India. Shame on everyone for not reviewing and signing off on the transcript once it was returned from India before sending to the Alabama rehab center. Shame on the nurse that was hurried and didn't pay attention to the fact that 80 units was an extremely high dose.

It should be a violation of HIPAA laws for any U.S. citizen's medical records to be sent offshore. As a legal transcriptionist and not a medical transcriptionist, many U.S. transcriptionists are up in arms with my way of thinking. Had the patient's medical records not been outsourced offshore, a U.S. base transcriptionist *should* have had bells and whistles going off, and someone should have been alerted. Medical transcriptionists tell me that it is not their responsibility to ensure the accuracy of a medical report.

Maybe I'm too sensitive because I once went to the hospital for a surgical procedure. The doctor told me to pick up my lab results/technician's notes and bring to the hospital. Through several paragraphs, "right" "right" "right" appeared -- which was correct. Once it said "left" was normal -- which was correct. Last paragraph said right and left were cause for concern and both needed surgery. After typing "right" "right" "right" and one "left" as correct, the last "left" indicating cause for concern and surgery should have immediately been flagged. It was not. I have no idea if the technician actually said "left" when he should have said "right" or if it was a transcriptionist typo. Regardless, if the transcriptionist did not hear it as she typed, she should have most certainly caught it when she proofed it. Again, medical transcriptionists tell me that it is not their job. B-U-L-L.

Both a medical transcriptionist and a legal transcriptionist hold a person's life (sometimes literally) in their ears and fingers.
[end of blog]
3:05 pm mst 

Sunday, January 6, 2013

BLOG - If it sounds too good to be true ...
error.jpgA few days before Christmas, many people on a forum I frequent were all hyped up about an on-line $49.00 laser printer that one person had ordered, and more than a handful of others ordered after the original poster's post.

The original poster posted last night that her printer had arrived, and that she wasn't satisfied with the quality of the printed pages. Portions of the page were printed with streaks and a solid line was running down the left edge of the pages.

She is up in arms, as well as others (who have not even received their printer yet). All are going to call the company on Monday morning and say they are dissatisfied, shipping the printer back and want their money back.

I mean, R-E-A-L-L-Y !! You bought a $49.00 printer. What exactly did you expect? Personally I would be embarrassed to even admit that I bought such an el-cheapo printer, and if I did, I would never demand my money back.

Suck it up and learn that you get exactly what you pay for. Either put it out at the curb for the trash, use it as a paperweight, or take a hammer to it for no other reason than frustration purposes!
[end of blog]
10:36 am mst 

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With a typing speed of 120 wpm, Carolyn Bodley began offering independent contractor/secretarial and transcription services to the Denver metro legal community in 1992.

I am not a court reporter or medical transcriptionist and I don't videotape depositions -- I'm strictly a legal transcriptionist which means putting spoken words on paper. All my transcripts contain a certification stating that to the best of my knowledge, belief and ability, the audio/video I received has not been altered in any way, and the transcript is true, accurate and complete. I have never been advised that a court rejected one of my audio or video transcripts. If my transcript is rejected by the court, you will be reimbursed in full for my services. Because I certify that the transcript is true and complete, the entire audio/video must be transcribed--I am unable to transcribe "just a portion" that you need. 

I guarantee that your transcripts will be typed confidentially, accurately and with attention to detail at a fair price.

  • Discovery is often turned over in a format other than hard copy. This discovery includes, but is not limited to, recorded telephone conversations, police interviews, depositions, investigations, witness statements, and more. The audio and video "words" need to be put to paper, and your already overworked legal staff often don't have the skills, equipment, the inclination or the time.
  • Discovery is often the deciding factor of whether a case goes to trial. Most of us hear, but do we listen? Recently I transcribed a video that had been viewed and listened to several times and by several people before I transcribed it. There was a one sentence statement that not one person caught -- this one sentence was not the only reason the case was dismissed one day before trial--however, it carried quite a bit of weight -- and I'm the only one that "heard" it. Had the video never been transcribed, how many other words would never have been heard?

Add-On Services:

  • laser color printing
  • laminating
  • spiral binding
  • proofreading/editing your work product

Your Documents are Your Reputation ...
Making Them Look Good is Mine!©1992-2016 Carolyn Bodley

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